How to add undelivered reasons

For any unsuccessful consignment delivery, the system requires a set of undelivered reasons for future actions regarding that particular consignment.

In the dashboard :

• Click on the hamburger menu () → Setup → App Flow Config ()

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• Click on the dropdown menu at the top right and select the Undelivered Reasons option.

   

• Click the Add New Reason button. A form shall appear with required fields to be filled.

   

  • If the checkbox for rescheduling delivery is selected, whenever that particular reason is selected, the delivery would be rescheduled for another date/ time.

     

  • Fill up the form and click on Add Undelivered Reason button.

  • You’ve successfully created an Undelivered Reason.