How to add rescheduled reasons

For any unsuccessful consignment delivery, the system requires a set of rescheduled reasons for future actions regarding that particular consignment.

In the dashboard :

• Click on the hamburger menu () → Setup → App Flow Config ()

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• Click on the dropdown menu at the top right and select the Rescheduled Reasons option.

• Click the Add New Reason button. A form shall appear with required fields to be filled.

• If the checkbox for CRM and RIDER APP would be selected the rescheduled reasons will appear on both.

• Fill up the form and click on Add New Reason button.

You’ve successfully created an Undelivered Reason.