Rider Mobile Application
In today's fast-paced world, mobile applications play a crucial role in streamlining operations and improving productivity, especially in the logistics and delivery sectors. Shipsy's suite of mobile applications, including the Field Ops App and the On-Demand App, are designed to empower riders and field operatives with the tools they need to efficiently manage tasks, deliveries, and operations on the go. Let's take a closer look at the functionalities offered by each app:
Field Ops App
The Field Ops App is a comprehensive tool tailored for field operatives, enabling them to perform a wide range of tasks with ease. Key features include:
Prepare DRS (Delivery Run Sheet): Prepare and organise delivery run sheets for efficient route planning and execution.
Prepare PRS (Pickup Run Sheet): Generate pickup run sheets to streamline pickup operations and optimise resource allocation.
Pickup Task List: Access a detailed list of pickup tasks assigned for efficient task management and execution.
Delivery Task List: View and manage delivery tasks in real-time to ensure timely and accurate deliveries.
Scheduled Trips: Plan and schedule trips in advance for better resource management and operational planning.
Refresh: Update and refresh app data to ensure accuracy and consistency in task lists and trip details.
Outstation Scan: Perform scanning operations for outstation consignments to track and manage inventory effectively.
FDM (Field Data Management): Manage field data and information seamlessly within the app for improved data accuracy and accessibility.
Online Booking: Enable online booking capabilities for customers to schedule pickups and deliveries conveniently.
Add Consignment: Add new consignments to the system directly from the field for faster processing and dispatch.
Print Label: Print labels for consignments on the go to ensure proper identification and tracking.
Task List/Trip: Access detailed task lists and trip information to stay organized and on track.
Quality Check: Perform quality checks on consignments to ensure compliance with quality standards and customer requirements.
Consignment Loading: Manage and track consignment loading processes for efficient warehouse operations.
RTB (Return to Base) Bucket: Manage return-to-base consignments efficiently to minimize delays and optimise resource utilisation.
Home: Navigate to the app's home screen for quick access to key functionalities.
KM Value: Track and manage kilometres traveled for accurate mileage reporting and reimbursement.
Go On Duty/Off Duty: Manage duty status and availability to indicate readiness for task assignment.
Logout/Login: Securely log in and out of the app to protect user accounts and data.
Force Refresh: Initiate a force refresh of app data to ensure real-time updates and accuracy.
Sync Status: Monitor sync status to ensure data synchronisation between the app and backend systems.
Summary: Access summary reports and analytics for insights into performance and operational metrics.
Language: Customise language preferences for a personalised user experience.
Profile: View and manage user profiles and settings within the app.
Export Dump: Export data and reports for further analysis and reporting purposes.
Send App State: Share app state and status updates with relevant stakeholders for improved communication and coordination.
Cash Balance: Monitor cash balance and financial transactions for accurate accounting and reconciliation.
On-Demand App
The On-Demand App is designed to empower riders and delivery personnel with the tools they need to efficiently manage on-demand delivery tasks. Key features include:
Pickup Task: Access and manage pickup tasks assigned for efficient pickup operations and task execution.
Delivery Task: View and manage delivery tasks in real-time to ensure timely and accurate deliveries.
Accept/Reject Task: Accept or reject delivery tasks based on availability and capacity to manage workload effectively.
Pickup Scanning: Perform scanning operations for pickups to track and manage inventory accurately.
Check In/Check Out: Check in and check out of delivery locations to indicate task status and completion.
Geofences: Utilize geofences for location-based task management and tracking.
Break: Take breaks as needed to rest and recharge between tasks.
Retry Task: Retry failed delivery attempts to ensure successful completion of tasks.
Return to Hub: Navigate back to the hub or base location after completing tasks for reassignment or restocking.
Reverse Pickup: Manage reverse pickup tasks efficiently to facilitate returns and exchanges.
RTO (Return to Origin) Task: Handle return-to-origin tasks seamlessly to manage returns and reverse logistics operations.
Home: Navigate to the app's home screen for quick access to key functionalities.
Shifts: Manage shift schedules and availability to indicate readiness for task assignment.
Login/Logout: Securely log in and out of the app to protect user accounts and data.
Order History: Access and review order history for reference and reporting purposes.
Profile: View and manage user profiles and settings within the app.
Chat: Communicate with customers, dispatchers, and support teams via in-app chat for real-time assistance and coordination.
Performance: Monitor performance metrics and KPIs to track productivity and efficiency.
Finance: Access financial information and transactions for accurate accounting and reporting.
Sync Status: Monitor sync status to ensure data synchronisation between the app and backend systems.
Notifications: Receive notifications and alerts for task assignments, updates, and important announcements.
Force Refresh: Initiate a force refresh of app data to ensure real-time updates and accuracy.
Terms and Conditions: Review and acknowledge terms and conditions for app usage and compliance.
Customer Support: Access customer support services and assistance within the app for troubleshooting and inquiries.