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Rider Mobile Application

Rider Mobile Application

In today's fast-paced world, mobile applications play a crucial role in streamlining operations and improving productivity, especially in the logistics and delivery sectors. Shipsy's suite of mobile applications, including the Field Ops App and the On-Demand App, are designed to empower riders and field operatives with the tools they need to efficiently manage tasks, deliveries, and operations on the go. Let's take a closer look at the functionalities offered by each app:

Field Ops App

The Field Ops App is a comprehensive tool tailored for field operatives, enabling them to perform a wide range of tasks with ease. Key features include:

  1. Prepare DRS (Delivery Run Sheet): Prepare and organise delivery run sheets for efficient route planning and execution.

  2. Prepare PRS (Pickup Run Sheet): Generate pickup run sheets to streamline pickup operations and optimise resource allocation.

  3. Pickup Task List: Access a detailed list of pickup tasks assigned for efficient task management and execution.

  4. Delivery Task List: View and manage delivery tasks in real-time to ensure timely and accurate deliveries.

  5. Scheduled Trips: Plan and schedule trips in advance for better resource management and operational planning.

  6. Refresh: Update and refresh app data to ensure accuracy and consistency in task lists and trip details.

  7. Outstation Scan: Perform scanning operations for outstation consignments to track and manage inventory effectively.

  8. FDM (Field Data Management): Manage field data and information seamlessly within the app for improved data accuracy and accessibility.

  9. Online Booking: Enable online booking capabilities for customers to schedule pickups and deliveries conveniently.

  10. Add Consignment: Add new consignments to the system directly from the field for faster processing and dispatch.

  11. Print Label: Print labels for consignments on the go to ensure proper identification and tracking.

  12. Task List/Trip: Access detailed task lists and trip information to stay organized and on track.

  13. Quality Check: Perform quality checks on consignments to ensure compliance with quality standards and customer requirements.

  14. Consignment Loading: Manage and track consignment loading processes for efficient warehouse operations.

  15. RTB (Return to Base) Bucket: Manage return-to-base consignments efficiently to minimize delays and optimise resource utilisation.

  16. Home: Navigate to the app's home screen for quick access to key functionalities.

  17. KM Value: Track and manage kilometres traveled for accurate mileage reporting and reimbursement.

  18. Go On Duty/Off Duty: Manage duty status and availability to indicate readiness for task assignment.

  19. Logout/Login: Securely log in and out of the app to protect user accounts and data.

  20. Force Refresh: Initiate a force refresh of app data to ensure real-time updates and accuracy.

  21. Sync Status: Monitor sync status to ensure data synchronisation between the app and backend systems.

  22. Summary: Access summary reports and analytics for insights into performance and operational metrics.

  23. Language: Customise language preferences for a personalised user experience.

  24. Profile: View and manage user profiles and settings within the app.

  25. Export Dump: Export data and reports for further analysis and reporting purposes.

  26. Send App State: Share app state and status updates with relevant stakeholders for improved communication and coordination.

  27. Cash Balance: Monitor cash balance and financial transactions for accurate accounting and reconciliation.

On-Demand App

The On-Demand App is designed to empower riders and delivery personnel with the tools they need to efficiently manage on-demand delivery tasks. Key features include:

  1. Pickup Task: Access and manage pickup tasks assigned for efficient pickup operations and task execution.

  2. Delivery Task: View and manage delivery tasks in real-time to ensure timely and accurate deliveries.

  3. Accept/Reject Task: Accept or reject delivery tasks based on availability and capacity to manage workload effectively.

  4. Pickup Scanning: Perform scanning operations for pickups to track and manage inventory accurately.

  5. Check In/Check Out: Check in and check out of delivery locations to indicate task status and completion.

  6. Geofences: Utilize geofences for location-based task management and tracking.

  7. Break: Take breaks as needed to rest and recharge between tasks.

  8. Retry Task: Retry failed delivery attempts to ensure successful completion of tasks.

  9. Return to Hub: Navigate back to the hub or base location after completing tasks for reassignment or restocking.

  10. Reverse Pickup: Manage reverse pickup tasks efficiently to facilitate returns and exchanges.

  11. RTO (Return to Origin) Task: Handle return-to-origin tasks seamlessly to manage returns and reverse logistics operations.

  12. Home: Navigate to the app's home screen for quick access to key functionalities.

  13. Shifts: Manage shift schedules and availability to indicate readiness for task assignment.

  14. Login/Logout: Securely log in and out of the app to protect user accounts and data.

  15. Order History: Access and review order history for reference and reporting purposes.

  16. Profile: View and manage user profiles and settings within the app.

  17. Chat: Communicate with customers, dispatchers, and support teams via in-app chat for real-time assistance and coordination.

  18. Performance: Monitor performance metrics and KPIs to track productivity and efficiency.

  19. Finance: Access financial information and transactions for accurate accounting and reporting.

  20. Sync Status: Monitor sync status to ensure data synchronisation between the app and backend systems.

  21. Notifications: Receive notifications and alerts for task assignments, updates, and important announcements.

  22. Force Refresh: Initiate a force refresh of app data to ensure real-time updates and accuracy.

  23. Terms and Conditions: Review and acknowledge terms and conditions for app usage and compliance.

  24. Customer Support: Access customer support services and assistance within the app for troubleshooting and inquiries.

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