Consignment Webhooks

Using this document, users can gain a better understanding of the kind of Webhook integrations offered by Shipsy, how to view the available options using the Integration Marketplace, and getting to know more about them to find out the right integration for their business.

Introduction

Shipsy's Integration Marketplace is a cutting-edge platform that's reshaping the landscape of logistics and supply chain management by offering a wide range of integrations. Through webhook integrations for consignment status and consignment trips, businesses can leverage real-time updates, streamline their operations, and make data-driven decisions. This perspective underscores the marketplace's commitment to simplifying logistics and empowering businesses to meet and exceed customer expectations.

Within this marketplace, the inclusion of webhook integrations holds significant importance:

1. Real-Time Consignment Updates: Webhook integrations available through Shipsy's marketplace enable businesses to receive real-time updates on consignment status. This means that as soon as a change in the status of a shipment occurs, businesses are instantly notified. This real-time visibility empowers businesses to make timely decisions, address issues promptly, and enhance customer service.

2. Optimised Consignment Tracking: With webhook integrations, tracking consignment trips becomes a seamless process. Businesses can keep a close eye on the journey of each consignment as it progresses from the point of origin to the final destination. This heightened visibility ensures that consignments are delivered efficiently and according to plan.

3. Streamlined Operations: The integration of webhook services into the marketplace simplifies the process of connecting and configuring webhook notifications. This streamlined approach minimizes the complexity associated with monitoring consignment status and trips, freeing up businesses to concentrate on other core operational tasks.

Users can follow the given instructions to access the Integration Marketplace, view available webhooks and find out more about them:

Navigating to the Integration Marketplace

1. Click on the menu icon and click on integrations

2. From the sub menu, select Integration Marketplace

Understanding the Integration Marketplace

1. By default the user will land on the tile view page where they will be able to view all supported integrations within the Shipsy system

2. On the left, users can use the pane to navigate between different categories of integrations, namely - Third Party Logistics, Webhook, Payments, Order Management System, Ecommerce Plugins, Communications, Geocoding 

3. To navigate to the list of Webhook Integrations, the user has to click on the Webhooks tab

4. This will give the user a tile view of all available Webhook Integrations available on Shipsy

5. These integrations are one click solutions that are available to customers free of cost. However, if users want a new webhook to be integrated, that will be a chargeable expense.

Webhook Details

1. From the available Webhook Integrations, a user can click on one as per their requirement to navigate to the overview page of said webhook

2. On this page, the user can view the following details:

   1. Overview - A summary of the webhook, and its use cases

   2. Uses - A list of all benefits provided by the webhook

   3. Documentation and Support - Relevant links to the webhook support documentation

   4. Account Information - A list view of all accounts that have been set up with the webhook, the account status (active/inactive) and the last updated at timestamp

3. This page provides an overview of the webhook the user wants to configure and follows a similar structure for all webhooks providing all the relevant information in one place