Raise COD Request

Rider collects the Cash at the time of delivery. They need to settle the COD Amount collected from the customer. In Rider Application, if gets reflected under COD Settlement where they raised the request against the order and then deposit the money to the Hub / Store or pay through UPI directly to the client. The raised request now comes up in Raised Request Section in Transaction History of Rider Application. Then if money request gets verified by Hub Manager, he ‘Approve’s the request and the request in the rider application gets visible under the Transaction History Tab’s Approved Settlement Request Section. 

If the rider instead raised request to pay by UPI to the client directly, the request gets auto approved/rejected depending on the callback from the bank. If no such callback arrives and the raised request stays pending for more than xx days (configurable), the request gets rejected and gets back in Rider Application for COD Settlement for rider to attempt to pay again.