Active Transaction

Description: COD Settlement tab is for approving or rejecting the COD Settlement request raised from the rider end. It keeps track of all the COD amounts against all the riders.

1. Click on the hamburger menu () → COD ().

2. Select store and date range from the top to see COD Request for.

3. In the Active Transactions tab, Hub Manager can see the pending balance against each rider. If any rider raised a request for settlement, he can see it under the No. of Requests column.

4. To view the request, click on the particular rider to see the raised request.

5. On the right side, the hub manager can see the request raised and the order number/petty cash it consists of.
   
   

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6. Only Payment Reconciliation Mode : offline can we approved/rejected by hub manager and only one request at a time can be approved/rejected.

7. To Approve the request, click on APPROVE Button highlighted in Red.

8. To Reject the request, click on REJECT Button highlighted in Green.

9. The only Payment Reconciliation Mode : online transactions that can be found here are with Status pending and cant be approved/rejected by hub manager. Such requests wait for callback from bank regarding their status. If no such callback arrives from back after some configurable time they get auto rejected.

Note: Way to distinguish a UPI request from a Cash Deposit request in the tab is if the UPI transaction ID mentioned in Request ID for the request then, it is a UPI request else it is a Cash Deposit Request.