What is Status Update Webhook

Webhooks are a mechanism for real-time communication between different software applications or services. They allow one application to send data or trigger actions in another application when specific events occur. Webhooks are commonly used in the context of web development and application integration to enable seamless data exchange and automation. Using this document, users will be able to understand what is Shipsy’s Status Update webhook, how it works, and how it can streamline business operations.

Understanding the Client Status Update Webhook

These webhooks are set up and sent at the organisation level to the given organisation for status updates and data updates at their end. There are variety of use cases for this including status updates, Consignment updates to SAP, CN details sent to regulatory bodies(eg. TOROOD), CN details sent to third parties for audit, CN details shared to client system for updates to final customer etc. These webhooks are sent for all consignments that satisfy given filters and differ from customer webhooks in sense that the customer webhooks are sent only for CNs of the particular selected customer.

To understand what a status update webhook is, one must understand the following:

Webhooks

Webhooks are a common technology in the realm of web development and application integration. They are essentially HTTP callbacks or endpoints that allow one system to send automated notifications or data updates to another system in real-time. Webhooks are often used to trigger events or actions when specific events occur in one system, and they are widely employed for real-time data synchronization.

Status Updates

In the logistics and supply chain domain, "status updates" refer to changes in the condition or location of a shipment or consignment. These updates can include information like "out for delivery," "delivered," "in transit," "delayed," or any other relevant status that indicates the progress of the logistics operation.

Real-Time Communication

The status update webhook serves as a real-time communication channel between Shipsy's platform and external systems, such as carriers or logistics providers. When a status change occurs in one of these external systems (e.g., a package is marked as "delivered" by a carrier), the webhook is triggered, and a notification is sent to Shipsy's platform.

Benefits of Tracking Webhooks:

Real-Time Visibility

Status update webhooks provide real-time visibility into the movement and status of consignments. This is crucial for logistics companies and their customers to track shipments and make informed decisions.

Automation

Webhooks automate the process of updating status information. This reduces manual data entry, minimizes errors, and speeds up the flow of information.

Efficiency

Real-time updates enable quicker responses to delays or issues, enhancing operational efficiency.

Use Cases

Shipsy's status update webhook can be employed in various logistics scenarios, such as tracking the movement of goods, monitoring delivery progress, notifying customers of delivery times, and providing data to support supply chain decisions.