How to edit undelivered reasons

For any unsuccessful consignment delivery, the system requires a set of undelivered reasons for future actions regarding that particular consignment.

In the dashboard :

• Click on the hamburger menu () → Setup → App Flow Config ()

• Click on the dropdown menu at the top right and select the Undelivered Reasons option.

• Click on the Edit Undelivered Reason () icon on the right side of the table under the options column.

• Edit Undelivered Reason option → A form shall appear with required fields to be edited.

  • Edit the form with the required changes and click on the Update Undelivered Reason button.

  • You’ve successfully edited an Undelivered Reason.