The Unplanned bucket shows only those consignments for which the planning is yet to be done. Additionally, those consignments which were attempted for pickup/delivery but failed and are eligible for planning again and are shown in unplanned bucket also.
Different buckets have different actions possible to proceed with on the consignments present under them. The following are the actions available in Unplanned Bucket.
Create Route
Custom Trip
Print Label
CN Verification
Arrival
Consignment Seize
Mark NPR
Download
Mark Delivered
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