Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Table of Contents
minLevel1
maxLevel7
outlinetrue

Successful Pickup

1. Assign the trip to the rider from the Dashboard. You can allow auto-accept on rider’s end, so the trip gets aligned, and then skip to Step 3.

Image Added

2. If auto-accept is off, It will be shown under Preassigned tasks in 'Prepare PRS' on the Dashboard. Select the task and click on ACCEPT.

Image Added

3. The task will be shown under ‘Pending Task List’ on the dashboard of Rider App. The rider can click on the task to proceed for pickup.

Image Added

4. The rider must swipe the green button below to confirm the arrival at the location of pickup.

Image Added

5. The rider at this screen must click the Proceed to Pickup button.

Image Added

6. The screen shows the list of consignments to be picked up. Click on START SCANNING.

Image Added

7. Scan the waybill of the consignment, it gets added to the picked up list. Click on COMPLETE ADDING CONSIGNMENT

Image Added

8. The screen shows the list of consignments picked up. To add more, click on (plus) Button. Click on COMPLETE PICKUP.

Image Added

9. Add the total consignment picked up count on the app and click on COMPLETE PICKUP.

Image Added

10. Add the attempt proof on the app and click on SAVE. The pickup task is now completed successfully.

Image Added

11. The rider is taken back to ‘Pending Task List’.

Image Added

12. Once all the assigned tasks are completed, the trip ends.

Failed Pickup

1. Assign the trip to the rider from the Dashboard. You can allow auto-accept on rider’s end, so the trip gets aligned, and then skip to Step 3.

Image Added

2. If auto-accept is off, It will be shown under Preassigned tasks in 'Prepare PRS' on the Dashboard. Select the task and click on ACCEPT.

Image Added

3. The task will be shown under ‘Pending Task List’ on the dashboard of Rider App. The rider can click on the task to proceed for pickup.

Image Added

4. The rider must swipe the green button below to confirm the arrival at the location of pickup.

Image Added

5. The rider at this screen must click the ‘PICKUP FAILED' button.

Image Added

6. The screen shows the list of possible reasons of being unable to pickup. Rider must select one from it. Click DONE.

Image Added

7. Add the attempt proof on the app.

Image Added

8. The rider is now returned to the Pending Task List to complete the remaining pickups.

Image Added

9. Once all the pickups are completed, the trip ends.